Sep 30, 2016
Whether you’re a seller or a buyer, dealing with an agent who isn’t a good communicator is stressful. The real estate market is time sensitive and you need an agent who will quickly let you know where you stand in your current buying or selling situation.
A good real estate agent should proactively call potential buyers, communicate with existing customers and constantly chase new leads. Any decent agent knows that being proactive means always keeping the client well-informed.
If you can’t get a word when in communicating with your agent, there’s a problem. Agents need to ask questions to understand your special requests and needs.
If the customer gets a good deal, so does the agent. An agent who puts their client above everything else is essential to everyone’s happiness and success.
An agent should be able to read their client. Some clients like communicating via email, some like text messages and others prefer a phone call. Agents are responsible for adapting to the client’s preferred method of communication so they don’t feel ignored by silence or pressured.
Timing awareness is essential to a good client-agent relationship. If you’re in a hurry to sell or need to settle soon, your agent needs to respect that. If you are not in a rush, the agent can help you shop around and advise you so you get a decent price.
Professional Experience in the Market
You need to change an agent who knows your suburb or area. If they are an expert in the area, they’ll know exactly what buyers want, whether it’s schools, businesses or local amenities. Local agents should also be able to give you a list that shows the sales of comparable homes in your suburb for the past six months. A local agent will be able to give you the full story behind these numbers.